APPENDIX A

SUMMARY OF HOTLINE CALLS REFERRED TO MANAGEMENT: APRIL 1 - JUNE 30, 2020

Tracking Number Date Received from PwC General Description ResponsibleMember ofManagement Management Action Close Date
NTS-006-JUN-2020 June 10, 2020 Anonymous caller expresses their opinion on police services and the law Onorio Colucci Matter forwarded to administration for information June 10, 2020
NTS-007-JUN-2020 June 11, 2020 Same individual from NTS-004-JUN-2020 called back to say thank you for the immediate response to the unsafe conditions Mark Winterton Matter forwarded to administration for information June 11, 2020
NTS-008-JUN-2020 June 15, 2020 Service request to have a dead rat removed from the area. Mark Winterton This service request has been referred to theCity's 311 system. June 15, 2020
NTS-010-JUN-2020 June 16, 2020 Complaint with respect to a matter unrelated to the City of Windsor. Onorio Colucci No action required June 17, 2020
NTS-011-JUN-2020 June 17, 2020 Complaint with respect to a matter unrelated to the City of Windsor. Onorio Colucci No action required June 17, 2020
NTS-012-JUN-2020 June 17, 2020 Caller expresses their disappointment that Windsor-Essex has not moved to Stage 2 of the Province's reopening framework Onorio Colucci Matter forwarded to administration for information June 17, 2020
NTS-013-JUN-2020 June 25, 2020 City management advised PwC regarding a fraudulent activity made against a City department. Onorio Colucci Management investigated the issue and has implemented strengthened procedures and internal controls to further protect the City from such fraudulent activity. June 29, 2020
NTS-014-JUN-2020 June 24, 2020 Anonymous caller expressing their displeasure that Windsor-Essex has not progressed to Stage 2 of the Province's reopening framework Onorio Colucci Matter forwarded to administration for information June 24, 2020