Tracking Number | Date Received fromPwC | General Description | ResponsibleMember ofManagement | Management Action | Close Date |
NTS-001-JUL-2020 | July 6, 2020 | Dirty yard and standing water complaint. | Valerie Critchley | This complaint has been referred to theCity's 311 system. | July 6, 2020 |
NTS-002-JUL-2020 | July 8, 2020 | Complainant questions the actions of a local lotto retailer | Valerie Critchley | This complaint has been referred to theCity's 311 system. | July 8, 2020 |
NTS-003-JUL-2020 | July 8, 2020 | Request to have a car that has been parked at a vacant house for several days investigated. | Shelby Askin-Hager | This service request has been referred to the City's 311 system. | July 8, 2020 |
NTS-005-JUL-2020 | July 24, 2020 | Caller requesting information on how to obtain long term care services for his mother | Jelena Payne | This request for information has been referred to the City's 311 system. | July 24, 2020 |
NTS-006-JUL-2020 | July 27, 2020 | Individual issues complaint of poor customer service received from the City of Windsor | Valerie Critchley | This complaint has been referred to theCity's 311 system. | July 31, 2020 |
NTS-002-AUG-2020 | August 11, 2020 | Noise Complaint | Valerie Critchley | This complaint has been referred to theCity's 311 system. | August 12, 2020 |
NTS-003-AUG-2020 | August 12, 2020 | Complaint on a matter unrelated to the City of Windsor. | Onorio Colucci | No action required | August 12, 2020 |
NTS-004-AUG-2020 | August 21, 2020 | Noise Complaint | Valerie Critchley | This complaint has been referred to theCity's 311 system. | August 21, 2020 |
NTS-005-AUG-2020 | August 21, 2020 | Complainant alleges that a traffic light is not operating as expected. | Mark Winterton | This complaint has been referred to theCity's 311 system. | August 21, 2020 |
NTS-006-AUG-2020 | August 20, 2020 | Anonymous complaint on a matter providing vague information. | Onorio Colucci | No further action available as callback information was not provided. | August 21, 2020 |
NTS-007-AUG-2020 | August 21, 2020 | Caller requesting information related to repeated messages received from the City ofWindsor. | Valerie Critchley | This request for information has been referred to the City's 311 system. | August 24, 2020 |
NTS-009-AUG-2020 | August 26, 2020 | Individual issues complaint of poor customer service received from a City Department | Valerie Critchley | This complaint has been referred to theCity's 311 system. | August 27, 2020 |
NTS-001-SEP-2020 | September 2, 2020 | Individual issues complaint related to the closure of Little River Golf Course for the 2020 season. | Onorio Colucci | This complaint has been referred to theCity's 311 system. | September 2, 2020 |
NTS-002-SEP-2020 | September 15, 2020 | Service request to have fallen tree branches from a City tree cleaned up. | Jan Wilson | This service request has been referred to the City's 311 system. | September 15, 2020 |
NTS-003-SEP-2020 | September 16, 2020 | Complaint on a matter unrelated to the City of Windsor. | Onorio Colucci | No action required | September 16, 2020 |
NTS-004-SEP-2020 | September 16, 2020 | Complainant alleges that illegal dumping i s occurring in a residential area. | Valerie Critchley | This complaint has been referred to theCity's 311 system. | September 16, 2020 |
NTS-005-SEP-2020 | September 24, 2020 | Individual calling to report a party that is in violation of the Provincial guidelines on private gathering limits. | Valerie Critchley | This report has been referred to theCity's 311 system. | September 24, 2020 |
NTS-006-SEP-2020 & NTS-008-SEP-2020 | September 25, 2020 | Complaint related to a City owned outdoor workout facility. | Jan Wilson/ Jelena Payne | This complaint has been referred to theCity's 311 system. | September 28, 2020 |
NTS-007-SEP-2020 | September 25, 2020 | Dirty yard complaint | Valerie Critchley | This complaint has been referred to theCity's 311 system. | September 25, 2020 |