| Finding # | Recommendation/Topic | CLT Member Responsible | Assigned to | Audit Report/Source | Audit Unit/Firm | Date Issued | Target Date for Implementation | Current Status(as of September 30, 2020) | Additional Comments |
| 239 | Formalize Incident Management Plan and Procedures | Chief Financial Officer | Executive Director Information Technology | Cyber Response Strategy Assessment | PwC | September 23, 2019 | 2020 Q4 | In progress | |
| 240 | Enhance Security Information and Event Management | Chief Financial Officer | Executive Director Information Technology | Cyber Response Strategy Assessment | PwC | September 23, 2019 | 2020 Q4 | In progress | |
| 241 | Develop Incident Severity Matrix andMethodology for Incident Response Times usingCritical Asset Classification. | Chief Financial Officer | Executive Director Information Technology | Cyber Response Strategy Assessment | PwC | September 23, 2019 | 2021 Q1 | In progress | |
| 242 | Formalize Incident Response Tabletop Exercises | Chief Financial Officer | Executive Director Information Technology | Cyber Response Strategy Assessment | PwC | September 23, 2019 | 2020 Q2 | Complete pending validation by PwC | |
| 243 | Develop Working Procedures for Planning and Development Application Processing | City Solicitor | City Planner | Planning and Development | PwC | February 24, 2020 | 2020 Q3 | In progress | |
| 244 | Review and Prioritize Action Plan Implementation of 2014 Business ProcessReview Findings | City Solicitor | City Planner | Planning and Development | PwC | February 24, 2020 | 2020 Q4 | In progress | |
| 245 | Consideration to make disclosure to citizens clear and concise. | City Engineer | Coordinator, Right of Way & Field Services | Hotline Investigation Report - NTS-003-SEP-2019 | PwC | February 24, 2020 | 2020 Q4 | In progress | |
| 246 | Document formal agreement for restoration arrangement with CHAA | CLT-Parks, Facilities, Recreation &Culture | Executive Director of Recreation and Culture | Complaint Investigation Report - Lancaster Plane | Auditor General | February 24, 2020 | 2020 Q4 | In progress | |
| 247 | Ensure contract compliance by retention of relevant documentation | CLT-Parks, Facilities, Recreation &Culture | Director of Finance, YQG | Complaint Investigation Report - Lancaster Plane | Auditor General | February 24, 2020 | 2020 Q4 | Item retargeted to 2021 Q2 | |
| 248 | Establish control to independently review the payment certificate calculation template | City Engineer | Contract Co-ordinator | VFM Purchased Services Winter Road Clearing | PwC | May 25, 2020 | 2020 Q4 | Complete pending validation by PwC | |
| 249 | Leverage existing real time GPS records to improve vendor performance monitoring | City Engineer | Maintenance Co-ordinator | VFM Purchased Services Winter Road Clearing | PwC | May 25, 2020 | 2020 Q4 | Complete pending validation by PwC | |
| 250 | Formally amend contract terms to minimize risk of potential contract dispute | City Engineer | Contract Co-ordinator | VFM Purchased Services Winter Road Clearing | PwC | May 25, 2020 | 2020 Q4 | In progress | |
| 251 | Establish protocols for joint ownership of security policies and monitoring controls | Commissioner - Parks,Recreation, Culture &Corporate Facilities | Senior Manager, Facilities | Security Incident Prevention and Mitigation | PwC | May 25, 2020 | 2021 Q4 | Due 2021 Q4 | |
| 252 | Define responsibilities to monitor contractual requirements | Commissioner - Parks,Recreation, Culture &Corporate Facilities | Senior Manager, Facilities | Security Incident Prevention and Mitigation | PwC | May 25, 2020 | 2022 Q4 | Due 2022 Q4 | |
| 253 | Confidential action plan | Commissioner - Parks,Recreation, Culture &Corporate Facilities | Senior Manager, Facilities | Security Incident Prevention and Mitigation | PwC | May 25, 2020 | 2020 Q4 | In Progress | |
| 254 | Enhance protocols for managing and documenting dynamic security plans | Commissioner - Parks,Recreation, Culture &Corporate Facilities | Senior Manager, Facilities | Security Incident Prevention and Mitigation | PwC | May 25, 2020 | 2020 Q4 | In Progress | |
| 255 | Formalize evidence of ongoing flexible/alternative work arrangements | City Clerk | Executive Director, Human Resources | Hotline investigation report - NTS 005 - FEB - 2020 | PwC | May 25, 2020 | 2021 Q1 | Item retargeted to 2021 Q2 | |
| 256 | Formalize central insight into all flexible/alternative agreements in effect | City Clerk | Executive Director, Human Resources | Hotline investigation report - NTS 005 - FEB - 2020 | PwC | May 25, 2020 | 2021 Q1 | Item retargeted to 2021 Q2 | |