seasonal, etc). | |
Term | Two year pilot (maximum length recommended by Urban Systems) |
Parking Management | Hybrid dockless model; devices to be generally free floating / dockless EXCEPT near high activity areas, where designated geo-fenced drop-zones will regulate pick-up / drop-off locations and mitigate clutter. |
Financial Contributions from City of Windsor | None. Staff time anticipated to work with and regulate operator(s) |
Financial Contributions Required of Private Operators | All capital and operations costs. Annual fees, daily per-device fees, and impound/repositioning fees for improperly parked e-scooters will be identified for the RFP. |
Cost Overruns | Operator(s) responsible for any cost overruns |
Upkeep and Maintenance | Operator(s) responsible for fleet upkeep and maintenance |
Operations Plan | Operator(s) must provide operations and maintenance plan, staffing plan. Must have 24-hour customer service phone number and e-mail, as well as direct contact for City Staff. |
User Interface and Payment Systems | Operator(s) to be responsible for providing a simple to use access portal that protects personal information and the privacy of the user. To ensure access for all, the operator(s) must provide a proposed payment plan outlining how the operator(s) will provide a service to those without smartphones and those without a credit card. |
Costs | Operator(s) retains the right to set pricing and user fees, but will consult with the City in doing so. Must submit costs in proposal as well as package options for |