Appendix A: Findings closed in the period

The closure summaries/details for each closed findings are published in the management report presented to the Council.

#

Audit report

Observation # and name

Finding Owner

1

User Fees

116- Refresh the User Fee Policy

Executive Director, Recreation and Culture Deputy Treasurer – Financial Planning

2

Inventory Control & Lifecycle Management

173- Define Overarching Policies for Inventory Controls

Deputy Treasurer – Financial Accounting

3

Pollution Control -Preventative Maintenance Compliance & Accountability

192- Enhance PM Task Instruction Accuracy

Mechanical Process Engineer

4

Pollution Control -Preventative Maintenance Compliance & Accountability

193- Conduct Trend Analysis

Mechanical Process Engineer

5

Pollution Control -Preventative Maintenance Compliance & Accountability

194- PM Escalation Standards

Mechanical Process Engineer

6

Fleet - Preventive Maintenance Compliance & Accountability

196- Enhance PM Compliance

Fleet Coordinator

7

Fleet - Preventive Maintenance Compliance & Accountability

197- Conduct Trend Analysis

Fleet Manager

8

Fire Rescue Compliance (FRC)

199- Establish policies and procedures for Apparatus and Training division

Deputy Chief of Support Services. Director of Apparatus

9

Fire Rescue Compliance (FRC)

201- Improve documentation structure and consistency for training

Deputy Chief of Support Services. Director of Apparatus

10

Fire Rescue Compliance (FRC)

202- Enhance apparatus maintenance annual planning and documentation for monitoring

Director of Apparatus

Deputy Chief of Support Services

11

Property tax billing and payment processing

215- Improve evidence of timely completion and review of key billing controls

Deputy Treasurer, Taxation and Financial Projects

12

Pursuit of Grant Funding

217- Continue to monitor resource needs and benefits of the centralized grant function

Senior Manager, Asset Planning

13

Social Media Strategy Assessment

224 - Refresh SM Policy and Implement SM Procedure

Senior Manager Communications & Customer Service

14

Social Media Strategy Assessment

227- Develop standard forms/templates for new account creation requests

Senior Manager Communications & Customer Service

15

Social Media Strategy Assessment

228- Improve controls over Access Management

Senior Manager Communications & Customer Service