As demonstrated by our Strategic Compass (see page 15) — which is posted liberally throughout our workplaces — our strategic focus places the customer at the top of everything we do.

WCU believes that a sharp focus on the value its subsidiaries provide to customers will generate positive results in all areas of performance — including financial strength and business growth, operational efficiency and effectiveness and contributions to the community.

WCU’s focus is people, both externally — our customers, our community and our stakeholders — and internally — our employees.

people + performance = excellence