Consultations:
Municipal Departments
Conclusion:
Collaboration and ongoing dialogue between departments and 311 in establishing service level targets, reviewing business processes, enhancing system functionality and working toward consistent practices is important to our commitment of continuous improvement and ensuring that we continue to provide the best possible service to our citizens.
Approvals:
| Name | Title |
|---|---|
| Jason Moore | Senior Manager Customer Service Communication and |
| Valerie Critchley | City Clerk |
| Onorio Colucci | Chief Administrative Officer |
Notifications:
| Name | Address | |
Appendices: A – 311 Requests Statistics 2020-2021
Service Level Target Summary of Departmental