Appendix A: Findings closed in the period

The closure summaries/details for each closed findings are published in the management report presented to the Council

# Audit report Observation # and name Finding Owner
1 User Fees 116- Refresh the User Fee Policy Executive Director, Recreation and CultureDeputy Treasurer – Financial Planning
2 Inventory Control & Lifecycle Management 173- Define Overarching Policies for Inventory Controls Deputy Treasurer – Financial Accounting
3 Pollution Control -Preventative Maintenance Compliance & Accountability 192- Enhance PM Task Instruction Accuracy Mechanical Process Engineer
4 Pollution Control -Preventative Maintenance Compliance & Accountability 193- Conduct Trend Analysis Mechanical Process Engineer
5 Pollution Control -Preventative Maintenance Compliance & Accountability 194- PM Escalation Standards Mechanical Process Engineer
6 Fleet - Preventive Maintenance Compliance & Accountability 196- Enhance PM Compliance Fleet Coordinator
7 Fleet - Preventive Maintenance Compliance & Accountability 197- Conduct Trend Analysis Fleet Manager
8 Fire Rescue Compliance (FRC) 199- Establish policies and procedures for Apparatus and Training division Deputy Chief of Support Services.Director of Apparatus
9 Fire Rescue Compliance (FRC) 201- Improve documentation structure and consistency for training Deputy Chief of Support Services.Director of Apparatus
10 Fire Rescue Compliance (FRC) 202- Enhance apparatus maintenance annual planning and documentation for monitoring Director of ApparatusDeputy Chief of Support Services
11 Property tax billing and payment processing 215- Improve evidence of timely completion and review of key billing controls Deputy Treasurer, Taxation and FinancialProjects
12 Pursuit of Grant Funding 217- Continue to monitor resource needs and benefits of the centralized grant function Senior Manager, Asset Planning
13 Social Media Strategy Assessment 224 - Refresh SM Policy and Implement SM Procedure Senior Manager Communications & Customer Service
14 Social Media Strategy Assessment 227- Develop standard forms/templates for new account creation requests Senior Manager Communications & Customer Service
15 Social Media Strategy Assessment 228- Improve controls over Access Management Senior Manager Communications & Customer Service