self-isolate when they experience COVID symptoms, are awaiting COVID test results or are required quarantine while recovering from the virus. The Welcome Centre increased its number of regular beds by one and its crash mats by two. The Salvation Army maintained is 26 funded beds, but decreased its overflow beds by two. The Downtown Mission established 5 beds that can be used for isolation. The City of Windsor also leased two motel/hotel properties to serve as COVID Isolation and Recovery Centres (IRCs) for people experiencing homelessness. The iCheckINN Motel (IRC1) began operations on April 1, 2020, offering 29 rooms and is operated by the Welcome Centre, with virtual health supports being provided by the Windsor Essex Community Health Centre (weCHC). The Comfort Suites began operations on May 1, 2020, offering 42 rooms and is jointly operated by the City of Windsor and Welcome Centre, with onsite health supports from Hotel Dieu Grace Healthcare (HDGH). As a result of the very little demand for the 71 rooms offered at the two IRCs, it was determined that only IRC2 would need to continue operations after May 25.

Emergency Shelter Services Amidst Initial Pandemic Phase

ShelterServiceProvider	Shelter	Client Group	Regular Beds	Overflow Beds / Crash mats	Total Regular Beds / Crash mats	Isolation Rooms
Salvation Army		Men 18 years and older	26	2	28
Welcome Centre	Shelter for Women	Women 18 years and older	13	7	20
	Motel	-Families with dependants under age 18 -Couples -Overflow of single women when shelter is over capacity	10 rooms	14 rooms provided on average in 2019	24
	Isolation & Recovery Centre 1	-people experiencing homelessness who need to self-isolate due to COVID symptoms, awaiting COVID test results, or quarantining while recovering from the virus				29
WelcomeCentre andCity ofWindsor	Isolation & Recovery Centre 2					42
Downtown Mission		Anyone over the age of 16	103	0	103	5
Total			152	23	175	76