A MESSAGE FROM WUC

r e n e w a l + RESPONSIBILITY = SAFETY

In 2019, Windsor’s Drinking Water System (DWS) received its eighth consecutive 100 percent rating, during its annual audit by the Ministry of the Environment, Conservation and Parks (MECP).

We are proud of that record, and proud of our 160-year history of providing safe, reliable drinking water to our community.

During the MECP audit, Windsor Utilities Commission (WUC) and its licensed water system operator, ENWIN, were evaluated for regulatory compliance in a number of areas, including management of the drinking water system, managerial best practices and commitment to asset replacement through capital investment.

The Ministry’s report acknowledged the quality-focused processes and procedures at the A.H. Weeks Water Treatment Plant and throughout the distribution system, specifically highlighting the greater number of mandatory drinking water samples and increased frequency of testing beyond Ministry standards.

Managing Windsor's water system is an enormous responsibility – one we take very seriously.

We recognize our responsibility to design and maintain the complex water acquisition, fifiltration and distribution systems, and to conduct the testing needed to keep our community safe. That is why, in 2019, we analyzed 495 water samples for lead content – 25 percent beyond the number required to maintain our municipal drinking water license.

Our 2019 emphasis on capital investments, supported by a focus on system safety and sustainability, also enabled us to replace 16.34km of aging water mains and 11,843 water meters, and begin the refurbishment of Reservoir "D" – ensuring ample water capacity for our community for the next 50 years.

Windsor, Tecumseh and LaSalle residents can rest assured that our water supply is protected by an ongoing planning process, with a focus on providing safe, potable water to meet community needs.

And, we're doing it effificiently which directly impacts what our customers pay. As noted by Chart 1 (page 2), the cost of water for Windsor customers is comparable or better in comparison to municipalities of similar size.

We are proud to deliver water that exceeds Ontario's water quality standards. We will continue to focus on the safety and quality of our water, now and in the future.

Sincerely,

Mayor Drew Dilkens Board Chair Windsor Utilities Commission

Garry Rossi Vice President, Water Operations ENWIN Utilities Ltd.

compliance + excellence = success