MicroSoft desktop licenses	$22,572
Training Room, Lab and Security PC's - PAYG/maint	$22,240
Phone charges for I.T. support	$17,547
Web Services	$12,760
IT Asset Inventory System	$1,288
Viking Data Entry SW, Licensing & Support	$1,033
OLA / Hosting Fees Recovery	$(40,342)
	$813,832

Contributions to the reserve fund exceed expenditures in most years. This is to ensure that funds are available for large purchases that do not occur every year (i.e. MicroSoft Office, Exchange upgrades). In 2019, $1,038,656 in gross revenues ($224,824 net of the above noted expenses) was contributed to the fund.

Consultations:

Caroline Iatonna from Financial Planning was consulted with respect to the PC

Maintenance/Support Reserve plan and the amount of related expenditures in 2019.

Norm Synnott, CIO/Executive Director of Information Technology, Information Technology

Department also collaborated on this report.

Conclusion:

The expenses noted in this report are consistent with the approved use of the PC Maintenance/Support Reserve Fund and comply with the annual reporting requirements approved by City Council.

Approvals:

Name	Title
Earl Larking	Deputy CIO/Manager Technical Infrastructure
Caroline Iatonna	Financial Planning Administrator
Norm Synnott	CIO/Executive Technology Director of Information
Joe Mancina	Chief Financial Officer/City Treasurer CLT Finance and Technology