COMMUNICATIONS
Corporate Communications provides strategic guidance, tools and tactics designed to inform, inspire, influence and motivate municipal, provincial, federal partners, stakeholders and people of all ages in our watershed communities to take action towards creating a sustainable environmental future for our region.
2019 Achievements
- • Collaborated provincially on a communications strategy demonstrating the critical importance of Conservation Authorities in protecting the people of Ontario from the impacts of our changing climate.
- • Implemented significant improvements to our digital media platforms to streamline customer service for a variety of business units, including permit applications
- • Engaged 35 staff in Indigenous Relationship Building training to improve consultation, collaboration and partnerships with Indigenous communities
2020 Actions
- • Develop metrics and tools to better evaluate engagement strategies and initiatives.
- • Create the range of tools and implement actions identified in the Climate Change Communications Strategy for shared use amongst all municipalities.
- • Continue to evaluate, innovate and implement improvements across our digital platforms for streamlined and enhanced customer service.
2020 Pressures
- • Increasing demand for program-related Communications strategies and support from all service areas.
- • Increasing demand for customer service and engagement through a growing number of platforms.
- • Increasing requirements to meet AODA standards
