REGISTRATION INFO
HOW TO REGISTER:
Registrations are accepted on a FIRST COME, FIRST SERVED basis.
Register online
porthope.ca/recreation-and-leisure
Register online during our registration dates listed using our ActiveNet system 24/7
Pay by credit card.
Please be advised that a small service charge will be applied to all applicable online transactions.
Call
Call in and register by phone
Pay by credit card.
Please be advised that during peak registration times, it may be difficult to get through on the phone lines.
In person
During Facility Hours
Register at: Town Park Recreation Centre or Jack Burger Sports Complex.
Pay by cash, cheque, debit or credit card.
Make cheques payable to the Municipality of Port Hope ($30 charge for NSF cheques).
The Department of Parks, Recreation and Culture is committed to bringing the HIGH FIVE® vision to life in our community.
Registration Dates & Times
*Note: all classes will be pro-rated based on cancellation dates and holidays. All program dates will be included on registration receipts.
Spring Programs: April 27 - June 21, 2020 Registration dates: April 13 - 22, 2020
Summer Aquatic Programs: July 6 - Aug. 30, 2020 Registration dates: June 15-July 1,* 2020
Summer Programs: July 6 - Aug. 30, 2020 Registration dates: June 15 - July 1,* 2020
*limited in-person registration on July 1
Summer Week-at-a-Time Aquatics: July 6 - August 28, 2020 (Mon-Fri) Registration dates: Opens June 15 and continues weekly until Thursday prior to the week of participation. Registration will only be accepted one week at a time.
Summer Day Camps: June 29 - September 4, 2020 Registration dates: Starts April 13, 2020 Mon-Thurs 8:30am-8:00pm. Registration closes for each camp week the Thursday before camp starts. Please request extended hours when registering. Additional fees apply.
NEW! ELECTRONIC PASSES
In the Spring of 2020, The Department of Parks, Recreation and Culture anticipates using electronic passes and giftft cards through ActiveNet, a specialized recreation database and booking software. Watch for more details for the launch of this service.
REGISTRATION
Register for any program at the Town Park Recreation Centre and Jack Burger Sports Complex or online at porthope.ca/recreation-and-leisure NEW - DIRECT REGISTRATION LINKS AVAILABLE AS A FEATURE OF THE ONLINE LEISURE GUIDE- just click the program you want to register for!
PROGRAM CANCELLATIONS
In order to provide quality programs, the Department may not run a program or alter the scheduled time due to insufficient registration. If your class is cancelled or the changed time does not fit your schedule, a full refund or credit will be given with no administration fee. Class levels may be combined in order to run classes that would otherwise be cancelled.
PRIVACY
The use of photographically capable cell phones, cameras and video cameras are not permitted in change rooms/washrooms. Taking photos or making videos/audio recordings without permission in ANY context in which the person has a reasonable expectation of privacy is prohibited.
CHANGES
An administration fee of $16.75 will be charged to accounts on any changes requested after the registration has been processed or following the close of registration (depending on availability).
MULTI-CHILD DISCOUNT
MULTI-CHILD DISCOUNT For families with more than one child registered there is a 5% discount off registration fees for the second child and 10% off each additional child registered at the same time. Discount does not apply to registration fees for any advanced aquatic leadership, private/ semi-private lessons or specialty aquatic classes or specialty camps.
FEE ASSISTANCE / SUBSIDY
The Municipality of Port Hope believes that everyone should have the chance to participate. Fees for participation should not be a barrier. The Municipality has a fee assistance program. For information regarding level of assistance available please ask staff or visit porthope.ca/recreation-and-leisure.
REFUNDS / CREDIT ON ACCOUNT
An administration fee of $16.75 will be charged on all refund requests. The only exception is for refunds that are accompanied with medical proof. Refunds requested after the start of a session are subject to pro-rating based on classes completed at time of request. Credit on account is also available and is subject to pro-rating.