4. REGISTER FOR CHILD CARE

For parents with preschool children, contact your installation's child development center (installations.militaryonesource.mil/search?pro- gram-service=29) immediately to register because there can be a long waiting list for child care in some areas. You don't need official orders to request child care, so be sure to start that process as soon as you know where you'll be going.

Learn more about military child care programs (www.militaryonesource.mil/benefits/military-child-care-programs), including how to:

5. ENROLL CHILDREN IN SCHOOL

If your child will attend a DOD Education Activity school, learn about eligibility and enrollment (dodea.edu/registration- process.cfm).

If your child will attend a public school, the Interstate Compact on Educational Opportunity for Military Children can (militaryonesource.mil/education-employment/for-children-youth/interstate- compact-for-military-children) make the switch easier for military families moving between states. The compact is applicable in all 50 states and helps children register for the classes they need and graduate on time.

If you have questions, a Military OneSource education consultant (militaryonesource.mil/specialty-consultations/education/plan-your- future-with-a-military-onesource-education-consultant) can help you locate schools on and off your installation and advise you on registration. If you have a child with special needs consultants can direct you to resources such as your installation's EFMP (installations.militaryonesource.mil/search?program-service=15).

Another great education resource is your installation school liaison (installations.militaryonesource.mil/search?program-service=12). School liaisons serve as a bridge between schools and military families and assist with education-related issues for children grades pre-K through 12. They know the local schools and community and can help make sure your child's educational needs are met. Learn more about the wide variety of services offered by school liaisons (military- onesource.mil/resources/podcasts/military-onesource/school-liaisons-and-geo-dis- persed-families).

6. COMPLETE YOUR MOVING CUSTOMER SATISFACTION SURVEY

Your feedback matters! After your shipment has been delivered, you will have an opportunity to evaluate your household goods or unaccompanied baggage shipment by submitting a customer satisfaction survey (download.militaryone- source.mil/12038/MOS/Factsheets/TRANSCOM-DP3CustomerSatisfactionSurvey- 15March2021.pdf). Sharing your feedback could help other families benefit from your experience, as well as positively impact your own future moves.

The surveys are read by real humans, and if a transportation service provider has a negative trend, they can be suspended (temporarily or indefinitely) for providing poor service. On the flip side, if you find a TSP that did an excellent job, please put that in the survey as well, so we know who to continue to reward with more service contracts.

To access the survey, log in to the Defense Personal Property System (dps.move.mil/cust/standard/user/home.xhtml) and select the Customer Satisfaction Survey tab. If you are unable to log in to DPS you can call the System Response Center at 800-462-2176. Select option 2, next option 1, then option 1."

7. FILE A CLAIM FOR ITEMS DAMAGED DURING YOUR MOVE

Once your household goods have been delivered, you have up to 180 calendar days (75 calendar days for household goods shipments picked up prior to May 15, 2020) to inspect your property and provide a notification to the TSP that you plan to file a Loss and Damage Report. To be reimbursed, you must also file a Loss and Damage Report with your itemized claim in the DPS within nine months. Find out more about filing loss and damage claims (militaryonesource.mil/resources/millife-guides/moving-claims).

If you have questions about the claims process or need assistance, contact your local transportation office (installations.militaryonesource.mil/search?program-service=2). If they are unable to help, you may contact your service branch military claims office for further assistance. Visit the following service branch moving assistance pages for contact information:

8. MAKE SURE YOUR HEALTH CARE MOVES WITH YOU

Contact TRICARE (tricare.mil/LifeEvents/Moving) and let them know you have moved, especially if you have relocated to a different part of the country or OCONUS. You'll want to be connected with a new primary care provider. TRICARE can also advise you on dental and vision care. Learn more about TRICARE basics (militaryonesource.mil/health-wellness/prevention-care/tricare- 101-military-health-benefits-basics-in-five-minutes-or-less).

9. GET TO KNOW YOUR NEW INSTALLATION AND COMMUNITY

Don't' be afraid to get out and about. Use your sponsor. Ask about activities you and your family like to do so you can get connected to those activities in your new community. A good way to help children get settled is to reach out to your installation school liaison (installations.militaryonesource.mil/search?program- service=12) for information about youth sponsorship or visit your installation youth programs, schools and parks.