PHASE I

Regulatory Requirement

O.Reg 3/99: Adequacy and Effectiveness of Police Services (O.Reg 3/99) outlines the administrative requirements of police services and police services boards. It also specifies that business planning address information technology (IT), resource planning, facilities and provision of adequate and effective service.

The business plan must also provide measurable performance objectives relating to:

• Community-based crime prevention initiatives

• Community patrol

• Criminal investigation services

• Community satisfaction with the police service

• Emergency calls for service

• Violent, property and youth crime rates and clearance rates

• Assistance to victims of crime

• Road safety

From consultations with the community and the PHPS, the Board developed objectives that meet the requirements of the Ministry of the Solicitor General and address community concerns. The Board worked closely with Senior Administration to create objectives that are measurable and meaningful.