CONTENTS

Our Vision, Our Core Values, Our Mission Statement 2

Message from the Board Chair 3

Message from the Chief of Police 4

Glossary of Terms 5

Port Hope — About Our Community 6

The Business Planning Process 7

Phase I—Regulatory Requirement 8

Phase II—Community Consultation 9

Phase III—Internal Consultation  10

2021—2023 Area of Focus #1: Collaborative Community Safety 11

2021—2023 Area of Focus #2: Core Policing 12

2021—2023 Area of Focus #3: Organizational Excellence 13

Information Technology 14

Community Safety and Well-being Plan 15

Reflections on the 2018—2020 Business Plan 16

Acknowledgments 17

Contact the PHPS or the Board 18