Recommended standards have been provided as a separate document.

Implementation of the recommended service delivery model

Below are some suggested next steps for key activities required to transition the shelter system to align with the recommended service delivery model outlined in this report.

Next Steps:

1. Consult with current shelter service providers to determine a plan for changes to the emergency shelter system

2. In consultation with emergency shelter providers, develop standards for service, targets and performance measures, and updated service agreement content, based on those that have been proposed through the review.

3. Undertake a procurement process to establish a shelter system and funding levels that align with the recommendations in this report. This includes establishing a shelter system with a main access point, diversion services and housing-focused services across the shelter system as well as changes to the number of funded beds for each client group.

4. Transition shelter services to the new service model.