providers by 30%, based on diversion programs in other cities. There are also opportunities to provide additional housing support, where housing support is currently “light”, in particular, the Downtown Mission. The estimates below assume that this could further reduce demand for shelter for this service provider by 15%. With these changes in how services are provided, it is estimated that total average demand per night could be reduced to approximately 121 beds. The distribution by client group is 59 single adult males, 31 single adult females, 11 youth, and 20 families. It should be noted, however, that demand from youth is likely to be higher than 11 if a youth specific shelter were established.

Current and Future Shelter Need Based on Current Demand and Potential Impact of Additional Supports

	Current Demand	Estimated Demand with Diversion Across System and Additional Housing Support Where it is Light*	Estimated Bed Need With Recommended 80% Avg. Occupancy
Single Adult Male	75	47	59
Single Adult Female	32	25	31
Youth	12	9**	11**
Families	19	16	20
Total	138	97	121

*assumes 30% diversion where not currentlyor fully implemented (i.e. Salvation Army, Downtown Mission), and 15% reduction in demand with additional housing support, where housing support is "light" (i.e. Downtown Mission)

**demand likelyto be higher if a youth shelter existed

Service access

• It is recommended that a main access point be established for shelter services. The main access point would have a centralized physical location where people can present in person and would also have a dedicated phone number. It is also recommended that at least one access point staff have the ability to provide mobile intake/diversion services. The main access point should operate at a minimum during “business hours” and ideally until approximately 7pm.