DEPARTMENTAL OVERVIEW

MISSION : To lead the City of Windsor in Information Technology by providing infrastructure, project management and support services with an underlying focus on customer service.

VARIANCE DESCRIPTION

The total departmental year-end variance is projected to be approximately:  ($10,000) Deficit

COVID Related Expenditures: ($75,000)

As a result of the ongoing pandemic, the Information Technology department has incurred a number of expenditures required to assist the Corporation in maintaining and altering services to meet the needs of our internal and external customers. In order to accommodate the increased volume in virtual meetings, the department has incurred license costs for Zoom, WebEx and MiCollab. The ability to work remotely has resulted in license fees for LogMeIn software which provides our employees the capability to work from home by accessing the City’s software and network as if they were onsite. New SIP trunks for additional phone lines, PPE for Helpdesk staff and tablets for Huron Lodge residents so that they could virtually meet with family members have also contributed to the additional costs.