• The division’s operating and capital budgets,

• Staff resources, training, development and performance issues.

• The maintenance of the City’s security systems including intrusion, CCTV and access controls.

• Incident trending and analysis.

• Assist in the investigation and resolution of any internal or third party claims related to security.

• Coordinate security assessments of facilities and other assets

• Maintain knowledge of regulatory and legislative requirements, collective agreements, best practices and emerging industry trends and make recommendations with respect to enhancements and implications.

To assist the Manager in daily duties, two positions are recommended. A Supervisor of Security Operations and a Supervisor of Security Systems & Standards.

The Supervisor, Security Operations would be responsible to supervise security guard staff and/or contracted services, issue post orders, respond to daily security issues, coordinate control and issuance of keys, monitor security video, maintain incident reporting, schedule and train security guards and coordinate security for council meetings and City events. With the support of security guards, this position would also provide close protective security for the Mayor, Councillors and senior administration if and when required. Ideally, there would be three (3) Supervisor, Security Operations positions to provide supervision and guidance to security guards, and attend after-hours meetings and events on the afternoon and night shifts and weekends.

The Supervisor, Security Systems and Standards would be responsible to develop, maintain and monitor security policies, procedures and standards, corporate security training, coordinate and manage installation and maintenance of security systems such as CCTV, access control, intrusion, and duress systems, as well as other physical security infrastructure such as fencing, gates, locks, doors, etc. and administer security contracts including security guard and alarm monitoring.

The consultant’s security report also recommends hiring in-house security guards employed by the City. The report suggests that creating in-house security guard positions provides the benefit of greater consistency, quality and reliability of staff, with knowledge of City policies, protocols, and organizational structure, as well as greater control of training and performance.

Under s.2(4) of the Private Security and Investigative Services Act, 2005, a Security Guard is defined as “a person who performs work, for remuneration, that consists primarily of guarding or patrolling for the purpose of protecting persons or property.” and must be licensed to act as a security guard.

Council should refer to the related Private and Confidential memo for additional information.

Security guards play a role in all of the six D’s: Deter, Detect, Deny, Delay, Defend and Document. Duties may include: