If a recipient has not filed their income tax return by July 1 of the year in which their Annual Review is conducted, they are ineligible for the WEHB. This applies for all members of the household with income included in the WEHB calculation. Eligibility may be continued and average income may be determined based on an alternate income source if there are extenuating circumstances that delayed the filing and the income tax return is currently under review.

If the WEHB amount is adjusted as a result of the Annual Review, the recipient will be notified of the following:

Notice of change to WEHB amount

• the new WEHB amount

• the change comes into effect on October 1

• the right to file a Request for Review.

Notice of WEHB ineligibility

If the recipient is determined to no longer be eligible for the WEHB as a result of the Annual Review, the recipient will be notified of the following:

• they are ineligible for the WEHB effective October 1

• the reason for ineligibility

• the right to file a Request for Review.

In-Year Changes

The WEHB will not normally be reviewed or adjusted between Annual Reviews. However, in-year changes may be made if:

• The recipient requests a review because their income has decreased by at least 20 percent. Such reviews are limited to once annually, unless there are extenuating circumstances to warrant a second review.

• The recipient starts or stops receiving Ontario Works or ODSP.

• The recipient moves out of the Windsor Essex service area.

• The recipient is granted RGI, a different housing benefit or other form of financial housing assistance (excluding social assistance shelter allowance).

• There has been a permanent change to the composition of the household for which the WEHB is being paid.

• The household ceases to meet basic eligibility criteria regarding status in Canada, arrears and ability to live independently.