• They no longer meet basic eligibility criteria regarding status in Canada, asset limits, arrears and ability to live independently.
• They move outside of the Windsor Essex service area.
• They accept an offer of RGI, a different portable housing benefit or other form of financial housing assistance (excluding social assistance shelter allowance).
• The amount of the PHB has been zero for 24 consecutive months.
• They fail to file their income tax return by July 1 of each year. This includes all members of the household whose income is included in the WEHB calculation.
• They do not submit their Annual Review information, including the previous year's Canada Revenue Agency (CRA) Notice of Assessment, by September 1 each year.
• They fail to provide information pertaining to their address, income or size and composition of the household as requested for the Annual Review or in-year changes.
• The recipient fails to pursue income as requested.
• The recipient fails to divest themselves of residential property.

Details of how the WEHB is calculated can be found in Appendix E.

Recipients of the WEHB will be subject to annual reviews to confirm continued eligibility for the WEHB, by

• verifying and confirming rental residency in Windsor Essex
• verifying and confirming the size and composition of the household, and
• reassessing the amount of the WEHB to be paid to the eligible household for the next twelve months.

Canada Ontario Housing Benefit

The Canada Ontario Housing Benefit (COHB) is a monthly benefit paid directly to eligible low-income households. Eligible applicants will receive a monthly benefit based on the difference between 80% of the Average Market Rent (AMR) for the Windsor Essex service area and 30% of their Adjusted Family Net Income (AFNI). Like the WEHB the COHB is tied to the household and not a physical housing unit, and allows the benefit to move with the household within the Province of Ontario.

In relation to the COHB, Service Managers will be responsible for marketing activities, providing education, assisting applicants with completing forms, and submitting required documents to the Ministry of Finance (MOF). The MOF will assess applications, determine eligibility, calculate the COHB, and issue monthly COHB payments to eligible households.

Service Managers will receive administration payments of $250 per MOF approved applications for their service area, up to a maximum of 5% of their annual planning allocation.

Households assisted under the COHB program do not count towards Service Managers service level standards.