Responsible Service Hours of Alcohol Service

Liquor may be served during the following hours:

Special Occasion Permit Events (Municipal property indoor events): Sunday to Thursday: 11 a.m. to 11 p.m. Friday and Saturday: 11 a.m. to 1 a.m. New Year's Eve (December 31): 11 a.m. to 2 a.m.

Special Occasion Permit Events (Municipal property outdoor events): Sunday to Thursday: 11 a.m. to 11 p.m. Friday and Saturday: 11 a.m. to 12 midnight

Special Occasion Permit Events (Municipal property Festival Plaza): Sunday to Thursday: 11 a.m. to 11 p.m. Friday and Saturday: 11 a.m. to 1 a.m.

Private Licensed Establishments: Monday to Sunday: 11 a.m. to 2 a.m. New Year's Eve (December 31): 11 a.m. to 3 a.m.

Serving hours remain the same on federal, provincial and municipal election days.

Legal Drinking Age

In Ontario the legal age to drink alcohol is 19 years old. The legal age to serve alcohol in a licensed establishment is 18 years old. The City of Windsor Municipal Alcohol Policy requires all Event Workers to be at least 19 years of age for any alcohol event. "Serving alcohol" includes taking drink orders, taking payment for alcoholic beverages, stocking the refrigerator or bar area, and bartending.

Staff Identification

Staff Identification Event Workers must wear highly visible identification. Suggestions include shirts, hats or badges.

Handling Intoxicated Guests

Handling Intoxicated Guests Handling a guest that has become intoxicated is never easy. As a Host, it is important to know how to handle an intoxicated guest.

 Never serve guests to the point of intoxication. If you notice that trouble is starting - such as verbal arguments - intervene in a friendly manner and try to diffuse the situation.

 Use tact. If you can, get the person who has been drinking away from the area and other guests. Speak to them directly and privately. If you can't calm the person down, you may need to ask a friend of theirs to help encourage the person to leave the event.