COVID-19: The City needs to respond to the crisis and build resilience over time

Waves

Mobilize

Crisis management

• Health + safety
• Business continuity
• Workforce/Mobility
• Vendor management

Stabilize

Operational response

• Reporting + Monitoring
• Resource management
• Cyber security
• Fraud waste and abuse

Strategize

Scenario planning

• Business resiliency
• Operational transformation
• IT transformation

6 areas of focus for the business

Pain points, approach, and solutions will shift by Wave

Crisis management and response

Operations and supply chain

Tax and trade

Workforce

Finance and liquidity

Strategy and brand

How can Internal Audit respond and partner with the City?

1. Redirect your risk expertise to COVID-19 priorities 
2. Identify new delivery models and ways to add value and mobilize accordingly
3. Proactively communicate with management and audit committee stakeholders
4. Redirect any excess capacity to activities that will strategically help the business and your department Workforce